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Frequently Asked Questions
Do I need planning permission for solar panels?
Most homes in the UK don’t need planning permission because solar panels fall under permitted development. Listed buildings, conservation areas, or installations that protrude significantly from the roof may require approval.
How long does a solar installation take?
Most domestic solar installations take 1–2 days depending on roof type, system size, and access.
What size solar system do I need?
This depends on your roof space, energy usage, and future plans such as EV charging or battery storage. We design systems tailored to your home.
How much can solar panels save me?
Savings vary, but most homeowners reduce their energy bills by 50–70% when solar is paired with battery storage.
Do I need solar panels to install a battery?
No. Batteries can be installed as standalone systems to store cheap off‑peak electricity or charge from the grid.
How long do home batteries last?
Most modern batteries last 10–15 years and include long manufacturer warranties.
Can a battery power my home during a power cut?
Yes — when paired with a backup or UPS system, a battery can keep essential circuits running during an outage.
How long does it take to install an EV charger?
Most EV charger installations take around 2–3 hours depending on cable routes and the condition of your consumer unit.
Do I need Wi‑Fi for my EV charger?
Most smart chargers benefit from Wi‑Fi for scheduling, monitoring, and firmware updates, but many can operate offline.
Can you install Tesla chargers?
Yes — we install Tesla Wall Connectors and all major EV charger brands.
Are you fully certified and insured?
Yes — Dsmart Electrical is NAPIT registered, MCS certified, TrustMark approved, and fully insured for domestic and commercial work.
Do you offer emergency callouts?
Yes — we provide 24‑hour emergency electrical support across Shropshire.
What areas do you cover?
We serve Ellesmere, Oswestry, Shrewsbury, Wrexham, Whitchurch, and surrounding areas across Shropshire and North Wales.
Do you offer free quotes?
Yes — we provide free, no‑obligation quotes for all electrical, solar, EV, and battery projects.
Do you offer on‑site surveys?
Yes — for solar, battery, and EV installations, we carry out detailed surveys to ensure accurate system design.
How do I get a quote?
You can call, email, or use the contact form on our website. We respond quickly and professionally